YES – We aim to to Keep all items on the website physically in stock here on our own premises for immediate delivery, or available within 1-2 days.

We place orders with our suppliers weekly to keep our own stock topped up and readily available on day to day items such as jean etc

Where Seasonal lines have sold out, or stock items are temporarily out of stock, we aim to update our website www.bigmen.co.uk daily to indicate this and will contact you ASP to advise of any possible delays.

YES – We like to keep things as easy and as straightforward as possible, so you can shop with complete confidence.

  • Within the UK we even pay the Cost for you using our Simple Free Returns Service (Excludes Sock and Underwear for Hygiene reasons).
  • A prepaid returns label (UK only) will be included in your parcel to allow you to return any unwanted goods, including Sale goods, completely free of charge and fully tracked for your peace of mind. Simply hand your parcel over at your your local Post Office .
  • Orders sent outside the UK may be returned for a refund at customers own cost. Please note we do not refund any shipping costs.
  • Simply return any items (excluding Socks/Underwear) you are not 100% satisfied with, and request either a refund or exchange, within 28 days of purchase.
  • Please note that regret for hygiene reasons we are unable to accept returns of Underwear/Socks.
  • All items will  be checked to ensure they are returned unworn, still have all labels intact, and free of cigarette smoke/pet hair/stains –  Please note we are be unable to refund for any items that have been worn or returned in a condition  not suitable for general re-sale.
  • We send out exchange items Post Free within the UK
  • Sale items may be returned for any reason for a refund, but please note we do not offer exchanges on Sale items.
  • Please allow up to 14 working days for refunds to reach you account.
  • Please note we cannot refund the original delivery charge unless goods are returned faulty.

YES – With the exception of Socks/Underwear (due to hygiene reasons)

  • Sale items may be returned for any reason for a full refund.
  • Free returns are included with all UK orders.
  • Please note we are unable to offer exchanges on Sale items.
  • We only ask that any items returned and unworn and in a good condition as they were sent, suitable for re-sale.

YES – We have 2,500 square foot retail store

  • Plenty of Free parking
  • Easy Disabled friendly access
  • Changing rooms

Unit 2 Big Yellow | Sealand Road | Chester CH1 4RN

Monday & Tuesday : 10am – 4pm
Wednesday : Closed
Thursday & Friday : 10am – 4pm
Saturday : 9am – 4pm
Sunday : Closed

We Offer an Online Loyalty Reward Scheme, you earn 1 point per £1 spent and 10 points is worth £1 discount that can be used against future orders.

You do not require a Loyalty Card to shop online just stay registered as a Georges Customer. Points are credited automatically direct to your account every single time you place an order

Do not forget to also  ask about our In-Store Loyalty Reward Scheme next time you visit the shop – whilst not related to the online scheme, it is equally as generous for our regular shop visitors and we provide you with a Loyalty Card.

We are unable to transfer points between the online and instore schemes as they are not directly linked.

STORE

Unit 2 Big Yellow | Sealand Road | Chester CH1 4RN

Monday & Tuesday : 10am – 4pm
Wednesday : Closed
Thursday & Friday : 10am – 4pm
Saturday : 9am – 4pm
Sunday : Closed

ASK A QUESTION

If you have any questions, please fell free to get in touch with us.

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