DELIVERY PRICES & RETURNS

***All of our Goods carry our 'No-Quibble' Money Back Guarantee for your Complete Peace of Mind***

Our Aim is Your Complete Satisfaction, and We pride ourselves on our Friendly, Fast & Efficient Service.

DELIVERY :

We aim to process and dispatch Orders within 24 hours.

Where items are Out of Stock we will endeavour to contact you ASP by E-mail / Phone, & offer an alternative item or a full refund as you prefer.

NEW LOWER POSTAL PRICES FOR 2012 - POST FREE DELIVERY on orders up to £25 within Mainland UK

Orders over £25 - Choose either £3 Standard delivery (3-5 Working day ) within Mainland UK

or £6 Express 1-2 Working day Gauranteed Courier delivery with timed delivery slot - within Mainland UK

£12 Eire / £18 Europe & Rest of World

(Where Airmail postage is considerably higher than that quoted we reserve the right to charge the difference up to actual cost)

We aim to offer a rapid & secure delivery service - Parcles are sent via 'Interlink Express Courier' or Royal Mail First Class Post, dependent on Size/Weight of the parcel at our discretion, and dependent on delivery scale selected by customer.

We aim to dispatch all Orders placed before 2pm (and 11am wednesday due to early closing) that same day. A Signature may be required upon delivery where goods are sent by courier You will be notified by email / text early on the morning of delivery and given a One hour delivery time slot to save you waiting in unecessarily and to ensure you are there at the right time to sign for your delivery.

We do NOT dispatch or deliver on Saturdays or Bank Holidays.

RETURNS :

You can return any items to us within 14 Days, without having to give any reason.

Provided the goods are returned in an unworn and good condition we will refund the full purchase price of the goods, or send an exchange size Free of Charge if you prefer. At present we do not offer a returns service. We recommend Parcels may be returned by simple Royal mail post. Any postal charges incurred will only be refunded in the case of faulty goods

CONTACT US :

Please feel free to contact us with any Comments/Queries/Complaints. If there is anything you cannot find, or you have any problems with an order or a delivery Please contact us directly:

Email - mike@bigmen.co.uk

Telephone Chester 01244 683754 - you can speak to us direct during Shop hours or leave a Message 24 hours